Languages:  English  
Currencies:  


FREE SHIPPING
on all orders over $50.00

Shipping & Returns

 
Delivery Cost
(for all orders not exceeding 2kg)
 
Domestic: Flat rate of $10
SG
 
Zone 1: Flat rate of $40
MY
 
Zone 2: Flat rate of $55
BN,HK,ID,KR,MO,PH,TH,TW,VN
 
Zone 3: Flat rate of $70
AU,CN,IN,JP,NZ
 
Zone 4: Flat rate of $85
BD,BT,CK,FJ,KH,KI,LA,LK,MM,MN,MV,NC,NP,NR,NU,PF,PG,PK,SB,TL,TO,TV,VU,WS,CA,MX,US
 
Zone 5: Upwards of $140
AT,BE,BG,CH,CY,CZ,DE,DK,EE,ES,FI,FR,GB,GR,HR,HU,IE,IT,LI,LT,LU,LV,MC,MT,NL,NO,PL,PT,RO,SE,SI,SK,VA
 
 
When will my order be dispatched?
We endeavour to dispatch your item(s) ASAP within 3-5 days but may take longer when they are out-of-stock or are pre-order items. Regardless of scenario, we will be in touch immediately after your purchase to establish expectations.
 
 
Product Assurance & Warranty
Shop with confidence because you will receive the following warranty cover with our products.
 
Housings: 6 months
Tray & Arm Systems: 12 months
Strobes: 12 months
Dive Lights: 12 months
Wet Lenses & Adaptors: 12 months
Accessories: 3 months
Batteries & Chargers: 6 months
GoPro Accessories: 3 months
Extended Warranty after Servicing: 3 months
 
 
Returns and Repairs
While we have every confidence in the products we curate and sell, there may always be the off-chance that it comes with a defect. If this is the case for you, rest assured that you can do a 1-for-1 exchange within 7 days of purchase.
 
Should you encounter an issue after the 7 days and repair is required, it gets a little more complicated since the source of most of our products are from Hong Kong. Warranty and repair considerations aside, freight charges will be additional as we do not layer these incidental costs into our product pricing (to keep them as competitively priced as possible for your benefit).
 
This table summarises the different cost elements.
 
  Within Warranty Out-of-warranty
Service Fee None $50
Cost of Repair/Parts None max S$110 (case by case)
Freight Charges max S$110 nett
(to and from HK)
max S$110 nett
(to and from HK)

 

Back
youtube link pinterest link google link blog link payments we accept
Copyright © 2018 The Submersibles Store. Powered by Zen Cart.
Zen cart templates by Picaflor Azul.